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Smart Move® Vertical Troubleshooting
Smart Move® Vertical
Unit does not move gobo:
- Check 110 volt outlet by plugging in a known working lighting fixture.
- If fixture operates, plug Smart Move power supply in and check for 24 volts DC between the tip and ring of the ¼ power plug.
- If 24 volts is present, check to see if the address switches are set to 01 through 17. Address 00 is not a valid setting
- Smart Move® Vertial rotators set at the slowest speed may appear to be not working. Rotate speed knob to highest setting.
- If the motor is running but there is no vertical movement check the set screw on the drive arm. If loose, tighten.
Unit is noisy:
- It is normal for a Smart Move Vertical to produce minimal noise when brand new. After heating up once in a lit fixture, the Teflon components "set". All units operate quietly after this initial heat cycle.
- Smart Move®Verticals have been designed and tested for long periods of normal operation. In some extreme cases, the Teflon bushing will wear. Teflon bushings and spacer strips are available in the Smart Move® Vertical maintenance kit.
Smart Move® Vertical DMX
Unit does not move gobo:
- Check 24 volt DC power source. If any other Smart Move DMX or Smart Color DMX products are available, plug them into the power supply to confirm 24 volts DC. If no other units are available check for 24 volts DC between pin 2 and pin 3 on the 4 pin XLR cable.
- If 24 volts is present, check to see if the address switches are set to 001 through 512. Address 000 is not a valid setting.
- Smart Moves set at the slowest speed may appear to be not working. Rotate speed knob to highest setting.
- Set address switches to "701". This setting will operate the Vertical in stand alone mode in effect 01.
- If unit operates in stand alone mode but not in DMX control mode verify that the unit is not in the indexing or effects mode. The Smart Move Vertical DMX requires three DMX channels. Make sure that the second and third channels are receiving 0% output.
- If the motor is running but there is no vertical movement check the set screw on the drive arm. If loose, tighten.
Unit is noisy:
- It is normal for a Smart Move Vertical to produce minimal noise when brand new. After heating up once in a lit fixture, the Teflon components "set". All units operate quietly after this initial heat cycle.
- Smart Move®Verticals have been designed and tested for long periods of normal operation. In some extreme cases, the Teflon bushing will wear. Teflon bushings and spacer strips are available in the Smart Move® Vertical maintenance kit.
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